Customer Testimonials

We pride ourselves on providing the best quality customer service we can – all of our customers are valuable and we strive to help out whenever we can, and offer impartial advice when it comes to glasses, contact lenses and eye health. If you’re a customer and wish to leave a review of your own – feel free to review us on Google+, Facebook reviews, drop us a Tweet or post a comment via our Contact page.

My daughter had an eye exam this last weekend, she has additional needs and Julie was amazing, made something so stressful into something that was a great expereince. Thank you yet again.
Emma Dacey
Fantastic, friendly service I love my new glasses. Also my daughter had an eye test without an appointment needed perfect for busy people.
Pam Longstaff
Fantastic service. I called in on the offchance of an appointment when my usual opticians had a 2 month waiting list, and I am so glad that I did. Julie is just lovely and really puts the children at ease with her wicked sense of humour. We recieved really personal service when choosing the right glasses and at no point did we feel rushed. The lady who served us on collecting our glasses (sorry I can't remember her name) is just brilliant and her customer service is top notch. We will be back for our prescription sun glasses very soon. I am definitely converted from high street chain opticians, Intellisight treat you as a person and not just a number to rush through. I would recommend
Kate Louise

Fantastic help given, thank you.

Gael Dick

Lovely friendly and helpful staff, something you don't see every day, super professional and patient with us - would highly recommend them.

Lorna King

A breath of fresh air. Customer service is A1. Friendly atmosphere, no pushy sales, just a really fantastic experience . Well worth an eye test to see what you have been missing (excuse the pun). Keep up the good work.

Paul Johnson
We enjoyed the coffee and cupcakes... Delicious. Thank you for a very warm welcome and efficient service.
Dorothy Evans

Great service straight in on a walk in appointment.

David Hobson‎

Would like to thank all the staff for being so helpful and helping me pick the right glasses for me. And for also showing me the difference on the tablet with and without the glasses I needed. Highly recommend from me, thank you again.

Laurie-ann Moore Armstrong‎

Just been in, what a fabulous place. The staff are brilliant, if this was food I would go back every day. I have never laughed so much. Thank you.

Kathryn Chape‎

Thank you for fantastic friendly service IntelliSight!

Craig Allan‎

Friendly and professional service. Lovely experiences and better selection of glasses.

Lorraine Edwards
Called in and got an on the spot appointment, the service is excellent, friendly and knowledgeable staff and the prices are very reasonable.
Susie Galloway
Brilliant service and the staff are great!
Charlotte Myers

Absolutely fab, lovely friendly staff and very helpful. Thank you.

Louise Hartley

Good choice of frames and nice friendly staff.

John Rimington

Staff were really lovely and patient with me.

Sharon Hooton

Great service, fantastic friendly staff, great range of specs! Most of all, the correct strength. Thank you ever so much for sorting me out.

Lesley-Ann Bell

Top service and top glasses! Would recommend to anyone.

Matt Thomas

A big thank you to the lovely staff, made me feel very welcome, very polite and friendly. My glasses are fantastic, I can see now! Very recommended.

Heather Gallacher

I would recommend going here for your eye tests. The staff are very helpful, Julie explained everything to me during my eye test. I will definitely be going back again. If you like and share on Facebook, you get your eye test for nothing, which is a bonus.

Dot Rowney

Amazing service; went in with my one year old expecting them to say he was to young but the complete opposite happened - we were welcomed in and all staff were so lovely. Julie did her absolute best to look at his eyes and made a referral and then did my eye test and was brilliantly patient as I was up and down with my son. Would most definitely recommend.

Louise Clark

Lovely people who helped me out with some (free) emergency contact lenses when I ran out over Christmas - Specsavers in Redcar wouldn't even sell me any and I'm registered with them! Will be having my eye tests here in future.

Linda Gallacher

Excellent service from Julie and Lizzie. I highly recommend this opticians. A* service.

John Lillystone
Fantastic customer service, great quality products and does that bit extra - well done - just what we need on Redcar High Street.
Emma Dacey

Very good range of glasses, great service, couldn't ask for better. Best lenses I've ever had, thank you very much.

Bill Postgate
Lovely range of specs and amazing staff. I'm fussy and they helped me find some specs that are super comfy and cute. Good variety of colours, styles and brands.
Bekki Rudland

The staff and optician are super friendly and go out of their way to help. A very pleasant experience and a great laugh, not a bad way to spend your afternoon. Glasses were cheaper here than in Specsavers and a bigger range.

Jac Teasdale

Very good, the optician and the staff were very friendly, nothing was a trouble. My glasses were a good price, best optician I have been to.

Linda Close

Been to pick up new specs, very happy with the service and very good prices . Thank you.

Chelle Simpson

Many thanks to Julie for putting our minds at rest with probably the most thorough eye exam my son's ever had - also for a very short notice appointment.

We are extremely grateful.

Rachel Giles

Great opticians, very friendly staff. I was made to feel like I was more than a customer. Well done to you all - will most certainly be going back.

Margaret Atkinson

I hate opticians! Well I did, until I went here!

Opticians have always told me I need glasses (when I didn't) and sold me very expensive glasses that were not comfortable or practical... until I went here.

INTELLISIGHT on Redcar Highstreet.

(Yes, I drove all the way to Redcar for an eye test from Thornaby!) I'm not going to trust my eyes with just anyone anymore ever again.

Me and the children all got checked. They said: "this is fun!" - and it genuinely was. Brilliant service, excellent care, and I'm no longer afraid of the opticians. If you need your eyes checking please check this place out and if you have children, their appointment is FREE.

Only give your eye health to the best!

Thank you Julie and the team for looking after us and easing my nerves.

Amanda Jayne

Fantastic service. Called in on the off-chance as my appointment with another opticians was running late. Great service with friendly, helpful staff. Julie was very thorough and explained everything throughout. Will now be switching myself and my daughter to here.

Helen Hailey

Fantastic service today for my mam and daughter. We called in on the off-chance as Specsavers had cancelled my mam's appointment with less than an hour's notice. We were even made a cuppa. Will definitely be back as it's not often I get service this good.

Susan Harrison

Called in with my wife, explained our problem to Julie, there was no problem to Julie and her excellent staff, two weeks later my wife received her specs and was highly delighted, I can only say thank you to Julie and her fantastic staff.

Tom McAllister

Great service after a walk in appointment, lovely staff and very helpful, even down to picking which frames suited me best. I love my new glasses, feel totally at ease wearing them I've never had glasses before. Highly recommended.

Rebecca Burgess