You may return, exchange or request a refund on your purchases if you are unhappy with them for any reason – providing that the conditions below are met:
- Request a return, exchange within 14 days after your purchases have been despatched. The products must be returned to us within 30 days of the original purchase date.
- You include your receipt or proof or purchase e-mail within the returns package.
- Frames must be returned within their original condition and including all provided accessories, such as cases and cleaning cloths.
- Bottled goods must be unopened and have no evidence of being opened on their tamper-proof seal.